How to ensure those first few seconds make the kind of impression you want to leave.

Like so many of the best ideas, the Post-It note is staggeringly simple – and yet its uses seem to be limitless…

Whether you know it or like it or not, you and what you offer are a brand. Ten top tips for creating and marketing your own personal brand.

So what is it? It has many names, but ‘vocal fry’ or ‘vocal creak’ are common names … and listening to one of my radio interviews, I can hear myself doing it without realising it. It’s produced when the vocal cords are made to flutter together, usually at the end of a sentence, producing a creaky, croaky, guttural, rasping Dalek-like sound. It’s common in the US, and is becoming increasingly common in the UK, and as with so many speaking fashions, it seems to have developed and is most used among women. It’s been noted that the…

“Whether you think you can or you think you can’t – you’re right.” Henry Ford

You can’t have missed it – the staccato sprinkling of the word ‘like’ in conversations overheard in cafes, trains and offices everywhere. We look at the rise and rise of ‘like…’

Three tips for dealing with public speaking nerves

‘You can be sure you’ll always speak with, meet with and work with me’
Philippa Hammond
Learning, Development and Performance Consultant, Trainer & Facilitator